Overview
We offer a 30-day refund policy for digital products and services. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund.
Please note that our refund policy only applies to certain circumstances, given the digital nature of the products we sell. Once a digital product is accessed or downloaded, it is generally considered “used,” and refunds may not be granted, except under special conditions outlined below.
Refund Eligibility
To qualify for a refund:
- The product must not have been accessed, downloaded, or used in any way.
- Requests for refunds must be made within 30 days of purchase.
- Refund requests will only be considered for products with technical issues or that were significantly misrepresented in their description.
Non-refundable items:
- Downloadable software products
- Subscription services once accessed or used
- Courses or digital content already consumed
- Gift cards and promotional offers
Refund Process
Once your refund request is received, we will review your case and notify you of our decision via email. If approved, a credit will automatically be applied to your original payment method within a few business days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account or credit card statement.
- Contact your credit card provider, as processing may take time.
- If the issue persists, please reach out.
Subscriptions
If you are dissatisfied with your subscription service, you may request a cancellation or refund within 30 days of your initial subscription date. Once the subscription service is accessed or used, refunds are typically not issued for the remaining subscription period.
Technical Issues
For digital products or subscriptions that experience technical problems preventing usage, please contact us for support. If the issue cannot be resolved within a reasonable time frame, a refund may be granted.
Need Help?
For any questions or assistance regarding refunds, please contact us.